An individual's greatest obstacle to developing excellent business etiquette is typically encountered at the very beginning of civility training. "You're telling me I need to know all these little table manners and things. My boss's boss eats like a barbarian, and look where he is!" Well, perhaps he's got other talents that compensate for his lack of manners, and one could always try and argue that he'd be much further along if he knew how to behave himself in gentle society.